Gary Lee

About Me

Aspiring jack of all trades with a master of none mentality. I've launched products and software features at Verkada a Unicorn startup, provided technical consulting as Team Lead at Cisco. Below are some of the technical skills and tools that I have developed and hope to continue adding to.

python
SQL
bash
OSI Model
RESTful API
SSO/SAML
Agile
DNS
Wireshark
Curl
Jira
Linear
Datadog
Switches
Routers
Firewall

Download CV

Education

C.I.S FromCal Poly Pomona

2012-2016

Bachelor's, Computer and Information Systems

CCNA From Cisco Systems

2020

Cisco Certified Network Associate Routing and Switching

Work Experience

Senior Product Specialist @ Verkada

2020-Now

Responsibilities :

Led the release of key features to improve product usability and user experience on software trial customer onboarding flows leading to 4% increase in trial conversions and 20% increase in new customers.
Launched 7 new products from conception translating the product vision across engineering, sales and 5+ other cross-functional teams leading to over $45M in revenue over 2 and a half years.
Built dashboards using SQL for product metrics, performance and processes for our team of 20+ software engineers.
Fostered intimate, personal customer relationships for critical accounts by bringing the customer voice into the creation process. Contributing to a 31% increase in revenue QoQ.
Delivered presentations for product launches, technical training and handled customer escalations as subject matter expert.
Worked closely with customer support to respond quickly to user issues, permanently solve them and reduce turnaround time.

Technical Consulting Engineer @ Cisco

2019-2020